Who We Are
The Call Center Environment, today asks for innovative, robust, and intelligent solutions that can deliver the best results in a given time. We understand the need of this time and have designed our products accordingly. The Challenge in customer support environment is to deliver excellent and immediate solutions because the customers have become more intelligent as well as impatient, today.
The Solutions developed to tackle this challenge have found firm support from the cloud technology and Bitelin has earned a respectable name among the cloud-based call center solutions providers. We have delivered these solutions for past many years and the most important thing we have earned is, the trust that we have garnered in our clientele.
Headquartered in Jakarta, Indonesia, we host the call center solutions on the data centers located in Cyber Building Jakarta. These SSAE-18 compliant data centers are well protected with the best physical security, server security, and data security measures.
The security system of our data center is strong and we assure our customers with maximum server uptime and 100% safety from any security breach. Once we deliver the product to our customers, it is our concern to provide our customers a seamless experience with the best call center solutions.
Our Vision
To bring innovation in the call center environment with more inclination towards fulfilling the needs of every individual.
Our Mission
To deliver success with our new and innovative cloud-based communication solutions..